3 Credit Hours

If you’ve ever thought, “It’s just a kid… how hard can it be?” This course is for YOU!
While most general dentists and team members receive limited pediatric training, children still make up a significant part of everyday practice—sometimes happily, sometimes not. This high-energy course will unpack the pediatric playbook and provide practical, real-world strategies you can use immediately. From managing behavior to knowing when to treat, when to refer, and what tools actually make your life easier, this course focuses on the things dental school did not fully prepare you for. Topics will include non-invasive treatment options, restorative decision-making, trauma, pathology, airway, and tongue ties, along with the often overlooked keys to success: your team, communication, leadership and patient experience.

Learning Objectives:

• Implement practical behavior management techniques and systems to improve cooperation and reduce stress for both patients and providers.
• Incorporate non-invasive and minimally invasive treatment options, including SDF and sealants, into daily practice.
• Train and support team members to confidently manage pediatric patients.

Dr. Ann Bynum is a board-certified pediatric dentist originally from Ocala, Florida. She completed her undergraduate studies at Florida State University before earning her dental degree from the University of Iowa, where she met her husband, Dr. Matt Bynum. She went on to complete her specialty training in Pediatric Dentistry at the University of Texas Health Science Center in San Antonio.

In 1997, Dr. Bynum moved to Greenville, South Carolina, and opened her pediatric dental practice in Simpsonville. As a mother of three boys, she brings both professional expertise and personal insight to her care—deeply understanding the art and science of pediatric dentistry and parenting.

Dr. Bynum is a Diplomate and examiner of the American Board of Pediatric Dentistry (ABPD) and an active member of several professional organizations, including the Southeastern Society of Pediatric Dentistry (SSPD), the American Academy of Pediatric Dentistry (AAPD), and the American Dental Association (ADA). She currently serves as the Southeastern Trustee for the AAPD.

A passionate educator and leader, Dr. Bynum has lectured nationally and authored numerous articles on topics such as customer service, marketing, leadership, teamwork, burnout, financial wellness, and pediatric airway health—including tethered oral tissues and sleep-disordered breathing.

Outside of dentistry, Dr. Bynum enjoys traveling and spending time with her husband. She is especially passionate about working on her practice—focusing on growth, systems, and team development.

Dental Society of Western PA is an ADA CERP Recognized Provider Approved by Pennsylvania Dental Association.
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
Dental Society of Western PA designates this activity for continuing education credits.